Something about me

I have extensive experience in the Service Desk field and a 360-degree specialization in IT support.
What started as a personal interest during my teenage years gradually developed into a professional career.
During my studies, thanks to several training internships, I had the opportunity to enter the job market early. I began my career as an external consultant at the University of Milan and later worked as an employee for several large companies based in Milan.

I believe that the IT (better to call ICT) department is the driving force behind any company that aims to succeed in today’s digital environment. Optimizing IT services means enabling employees across all departments to work more efficiently, directly contributing to the organization’s overall performance.

Careful design of Service Desk workflows allows companies to provide fast and high-quality technical support while avoiding unnecessary costs.

Clear and transparent communication, simplified procedures, and continuous improvement are the three pillars of my approach, with the goal of consistently delivering excellent technical support.

Today, building on the experience I have gained, I work as an independent IT consultant, offering my services to small businesses, professionals, and private clients. My aim is to provide reliable and accessible IT support through competitive and transparent pricing.